Change the widget text and translate it

Tell customers what protection covers, in every language your store uses. All the widget’s text is in the Content card on the Protection page.

How do you change the text?

1. In the app menu, click Protection and find the Content card.
2. Enter a Title (1), up to 50 characters, and a Description (2), up to 200 characters.
3. If you want different text while protection is off, tick Show a different description when protection is off (3) and write it.
4. Click Save in the save bar.

Say what protection covers and that you review each claim. Don’t promise an automatic payout. For example:

Protect your order against loss, theft or damage in transit. If something goes wrong, file a claim and we’ll review it.

How do you add a Learn more popup?

1. Type the link text in Content (1), for example “What’s covered?”.
2. Set Action to Show a popup (2) and click Edit popup (3).
3. Edit the title, description, footer and up to 4 features (4). Change any line that doesn’t match your claim policy.
4. Click Save (5) in the window, then Save on the page.

To link to a policy page instead, set Action to Open a URL.

How do you translate the widget?

Needs the Standard or Plus plan. The language bar shows when your store has more than one language.

1. Pick a language in the language menu (1).
2. Type the translations, or click Translate (2) to fill the empty fields.
3. To translate on every save, switch on Auto-translation (3).
4. Click Save.

Good to know

• Auto-translation replaces your own translations of a field whenever you edit that field in your default language. Leave it off if you translate by hand.
• Price format sets how the fee shows next to the title. Keep the Protection fee variable in it (click { } and pick it under Dynamic variables), or the price won’t show.
• Button labels for the checkout button layouts are in this card too. See Customize how the widget looks.
• The same text shows in the checkout widget and the thank-you offer. The claim portal has its own text.