Shopify App Store

ShopWil Privacy Policy

Last Updated: February 24, 2025 (Version 1)

Welcome to ShopWil Privacy Policy

ShopWil provides application solutions (each an "App") to merchants who use the Shopify platform to power their e-commerce storefronts. This Privacy Policy describes how personal information is collected, used, and shared when you install or use an App in connection with your Shopify-supported store.

Personal Information an App Collects

Additionally, we collect the following types of personal information from you and/or your customers once you have installed an App: Information about you and others who may access an App on behalf of your store, such as your name, address, email address, phone number, and order information; Information about individuals who visit your store, such as their IP address, web browser details, time zone, and information about the cookies installed on the particular device.

We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies:

  • "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit allaboutcookies.org.
  • "Log files" track actions occurring on your storefront, collecting data including IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons," "tags," and "pixels" are electronic files used to record information about how visitors browse your website.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the App services and support storefront features. Additionally, we use this personal information to:

  • Communicate with you regarding app configuration and billing.
  • Optimize or improve App features, speeds, and performance metrics.
  • Provide you with information or marketing communications relating to our products or services.

Sharing Your Personal Information & Data Retention

We do not sell your personal data. We share your information with Shopify to run our integration services. When you place an order through your store, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Your Rights

GDPR European Privacy Rights

If you are a resident of the European Economic Area (EEA), you possess the following legal rights regarding your data:

  • Right to be informed: You have the right to know whether we hold your Personal Information and the purpose for which it is processed.
  • Right of access: You are entitled to obtain a copy of your Personal Information, along with an explanation of categories processed and third-party disclosures.
  • Right to rectification: You have the right to correct or update inaccurate Personal Information.
  • Right to erasure: You are entitled to have your Personal Information erased from our active databases. We may retain minimal record keeping for fraud prevention and legal compliance.
  • Right to data portability: You can obtain your Personal Information in a structured format and request to transfer it to a third party.
  • Right to object/restrict processing: You have the right to restrict processing in case of inaccuracies or object to direct marketing.

For exercising any of these rights, please contact us at [email protected].

Contact Us

For further information regarding our privacy practices, if you have questions, or if you wish to file a complaint, please contact us by email at [email protected].