Privacy

Welcome to Shop-Wil Privacy Policy

Shop-Wil provides app solutions “an App” to “the Service” to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use an App in connection with your Shopify-supported store.

When you install an App, we are automatically able to access certain types of information from your Shopify account: read_customer_events,read_orders,read_publications,read_themes,write_files,write_orders,write_products,write_publications,write_themes

Personal Information an App Collects

Additionally, we collect the following types of personal information from you and/or your customers once you have installed an App: Information about you and others who may access an App on behalf of your store, such as your name, address, email address, phone number, and order information; Information about individuals who visit your store, such as their IP address, web browser details, time zone, and information about the cookies installed on the particular device.

We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate an App. Additionally, we use this personal information to: Communicate with you; Optimize or improve an App; and Provide you with information or advertising relating to our products or services.

Sharing Your Personal Information

Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Your Rights

GDPR European Privacy Rights

If you are a resident of the European Economic Area, you possess the following rights:

  • Right to be informed: You have the right to know whether we hold your Personal Information and the purpose for which your Personal Information is processed.
  • Right of access: You are entitled to obtain a copy of your Personal Information, along with an explanation of the categories of Personal Information being processed, the purposes of such Processing, and the details of third parties to whom the Personal Information may have been disclosed
  • Right to rectification: You have the right to correct/update your Personal Information available with us.
  • Right to erasure: You are entitled to have your Personal Information erased from our customer relationship management (CRM) databases. It is important to note that we may need to retain certain Personal Information about you for legal and internal business reasons, such as fraud prevention. We will retain your Personal Information for as long as necessary to provide you with the websites and apps you are eligible to use and as needed to comply with our legal obligations and enforce our agreements.
  • Right to data portability: You are entitled to obtain and reuse your Personal Information. You can either obtain the Personal Information from us or provide it to a third party if you so wish, or request us to transfer your Personal Information directly to a third party
  • Right to object/restrict Processing or both: You have the right to object/restrict the Processing of your Personal Information in certain circumstances, including situations where the Personal Information is inaccurate (during the period when we verify the Personal Information), when the Personal Information is no longer required for the intended purpose of Processing, or in connection with direct marketing. You can prevent or discontinue marketing communications by checking certain boxes on the forms used to collect your Personal Information, or by utilizing opt-out mechanisms in the emails we send you. You also have the right not to be subject to a decision based solely on automated Processing, including profiling, which produces legal effects that significantly affect you

In these cases, we will retain minimal Personal Information to record your choice of opting out from further contact. For exercising any of the aforementioned rights, please contact us at [email protected].

CONTACT US

For further information regarding our privacy practices, if you have any questions, or if you wish to file a complaint, please contact us at [email protected].